User Responsibility:
This Privacy Policy only governs the collection, processing and storing of personal information supplied to this website; it does not govern the collection, processing or storing of personal information by any third party. This Privacy Policy does not govern and is not applicable to any third party or any website that may be linked from Loan Guidance Hub, or from our newsletters.
Data Sources Explained:
We collect information at this website that you provide to us, such as name, email address, phone number, and mailing address, and anything you choose to submit on an inquiry form. We may supplement the data you provide with additional data that we obtain from third parties, including affiliates, partners, and data brokers. We also automatically collect some additional information using web technologies like cookies, to perform analytics on our website and to facilitate advertising. See below for more information.
The Data We Collect:
When you subscribe, we ask for details like your name, birthday, address, email, and phone number. We also use cookies and similar technologies to understand your online behavior, collecting personal data like IP address, location, device ID, browsing habits, and clicks. Additionally, we obtain information from data brokers like demographics, interests, past locations, or purchase history for relevant advertising. We may in some cases collect Sensitive Personal Information like race/ethnicity or interest in LGBTQ+ content. We limit data collection to relevant marketing purposes. See “Your Privacy Rights” below for managing your data preferences.
How We Use Your Data
The personal information about you that we collect is used to send you requested newsletters, to respond to your inquiries, and to provide content or marketing messages by email or by other means. We also share your personal information with our partner companies, who may send you marketing messages as well. You can opt out by clicking here. Our use of personal information is considered “cross context behavioral advertising” in some cases.
When We Share Personal Information
We share the data we collect with our affiliated companies for marketing uses, and with service providers, including companies that provide services related to cross context behavioral advertising, analytics, advertising fraud detection, web hosting, information security, or other related services. We have contracts in place with any third parties who have access to information to ensure adequate information security measures and compliance with laws. We may also share personal information as required by law, or to protect the health or safety of any person.
Personalized Advertising, Analytics, and Data Sharing
Third-party advertising and analytics services companies may use information gathered at this site to place advertisements on other websites, perform tracking and reporting functions for those sites and our advertisements, and place third-party advertisements on our Website. These third parties may collect information about the websites you have viewed and advertisements with which you have interacted. Other information that may be collected include your IP address, date and time of interaction, your Internet Service Provider (ISP), and the browser you use to visit this Website. This information may be combined with personal information like your name or email address and may be used to deliver advertising from us or from other companies, through email or through social media sites (known as “cross-context behavioral advertising”). This combined information may also be used to improve our understanding of your interactions with our Website and advertisements.
Cookies, Pixels and Similar Technologies
At this site, we use cookies and similar technologies to: (1) operate our site, (2) perform analytics and tracking to improve the user experience, (3) display personalized content and advertisements, and (4) monitor engagement with ads and other communications. Cookies are unique IDs that our server sends to your browser that allow your browser to be recognized when you visit certain websites. You can limit some or all cookies in your browser settings and you can also delete the cookies on your browser at any time. If you use a browser-based “do not track” setting, this may cause an “opt-out cookie” to be set on your browser, which blocks additional data collection.
Exercising Your Data Privacy Rights
You may exercise your privacy rights here, or by calling 844-550-0439. You have the following rights: (1) to know at a general level how we collect and use personal information (please refer to this this Privacy Policy, (2) to opt out of the sale or sharing of your personal information with other companies, (3) to receive a copy of the personal information we hold about you, (4) to ask us to delete your personal information, and (5) to make other requests relating to your personal information. If you still have questions or concerns after you have exercised your rights, please contact us at the email address below. You may also have rights under state or federal privacy laws to appeal to supervisory authorities if we are unable to resolve your issue.
Children’s Privacy
Our website is only for use by people who are 16 or older. We do not knowingly accept personal information from anyone under the age of 16, and we will remove any such personal information if we become aware that it is present in our systems.
Protecting Personal Information
We protect the personal information we collect using reasonable and appropriate organizational, technical, and physical security measures. We have policies, procedures, and training for our staff and contractors who have access to personal information, as well as internal and external systems monitoring. We also audit our practices regularly and track and respond to risks.
Future Policy Updates
This Privacy Policy may be changed or updated at any time, without advance notice. The updated policy will apply as of its published “effective date.” You are encouraged to review this policy periodically to stay current on how we collect, use, and share personal information.
Where Personal Information is Processed
Our business and this website are based in the United States. This website is for use only by users in the U.S. When you visit this website, your personal information will be processed and stored in the United States, under applicable U.S. laws.
Our Contact Information
If you have questions or feedback, please contact us at franklincarlson@loanguidancehub.com.
Loan Guidance Hub
26 Town Center Way
264 Hampton VA 23666